Is it suitable for children?
For 'The Aviator's Study' and 'The Bank Job', families are more than welcome. Note that the puzzles have been aimed at an older audience so anyone too young may find them difficult or not enjoyable. Anyone under the age of 16 must be accompanied by an adult.
For 'Prison Break', due to the nature of the setup, the recommended age is 14 and older.
We also have child-friendly versions of 'The Aviator's Study' and 'The Bank Job' - perfect for kids parties. Check out our kids page here for more details.
How long does it take?
Set aside approx. 1hr 20mins. This allows 15 minutes before your booking to run through the house rules and 5 minutes after to discuss your experience. Please arrive 15 minutes before your allocated time slot.
Do I need to bring anything?
Nothing special. Just glasses if you wear them. Don't forget your thinking cap, though!
Is it scary?
No! Think of it less like a haunted house and more like The Crystal Maze. It's a fun and challenging experience of solving puzzles, riddles and clues working as part of a team.
What is the minimum/maximum group size?
Our escape rooms are designed for groups of 2-8 people at a time. This way, everyone will be able to get involved in some way. If you would like to cater for a larger group then please get in touch and we will discuss the available options with you.
Can I change/cancel my booking?
Each booking is for a live event. Due to the nature of our business, all bookings are final and refunds cannot be provided. Bookings can be changed for a different time/date free of charge if more than 30 days before the event date. Rearranging with less than 30 days until the event is subject to a fee.
Do you run team building events?
Absolutely! Communication and team work are key to escaping making it an ideal team building exercise. We can set up recurring bookings at a discounted rate if you'd like to make it a regular event, or we can tailor a program to fit your specific needs. Visit our corporate page here or contact us for more details.
Are you wheelchair accessible?
Our main site at Regent House where we currently run 'The Aviator's Study' and 'The Bank Job' is wheelchair accessible. We are located on the first floor and have lift and stair access up to us. Our new site, Ferensway House (4 doors along) which currently runs 'Prison Break' is also on the first floor and only has stair access.